Please note that the Privacy Policy has changed as of 1/06/2004.
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myGeek.com is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit organization whose
mission is to build users' trust and confidence in the Internet
by promoting the use of fair information practices. Because
this web site wants to demonstrate its commitment to your privacy,
it has agreed to disclose its information practices and have
its privacy practices reviewed for compliance by TRUSTe. By
displaying the TRUSTe trustmark, this web site has agreed to
notify you of: |
- What personally identifiable information of yours or third
party personally identification is collected from you through
the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use
and distribution of the information
- The kind of security procedures that are in place to protect
the loss, misuse or alteration of information under myGeek.com
control
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you
should first contact [email protected] by e-mail. If you
do not receive acknowledgment of your inquiry or your inquiry has
not been satisfactorily addressed, you should then contact TRUSTe
http://www.truste.org/users/users_watchdog.html. TRUSTe will then
serve as a liaison with the Web site to resolve your concerns.
myGeek.com understands how important it is to keep your personal
information confidential, especially online. Our commitment to protecting
your privacy is outlined in the policies below. Because our privacy
policy may be updated periodically, we encourage you to review these
pages on a regular basis.
Your IP Address
An IP (Internet Protocol) address is automatically assigned to your
computer every time you establish a connection on the Internet.
myGeek.com uses your IP address to help diagnose problems with our
server and to administer our web site. myGeek.com does not link
your IP address to any identifiable personal information.
Cookies
In computer language, a cookie is used to store data on your computer's
hard drive. We use cookies to store your e-mail ID on your computer
so that you don't have to re-enter it each time you visit myGeek.com.
We never use cookies to capture or contain personal information
from your computer. The only personal information myGeek.com has
is what you give to us.
Your Account
myGeek.com can obtain access to your name, e-mail address and other
contact information only (1) when you become an advertiser with
myGeek.com, provide comments, submit a problem, or request information
from myGeek.com and provide your name or return contact information,
or (2) in connection with special offers or contests. Contact information
provided in connection with problems, comments or requests is used
only to respond to those problems, comments or requests. You may
choose to provide contact information, other personally identifying
information, and demographic information in order to participate
in optional surveys or contests, which are run for promotional purposes.
MyGeek.com uses such information to send you information about its
products and to notify you if you win the contest.
Upon registration in the myGeek.com Private Label Account Management
system, advertisers are requested to provide company, contact and
credit card information. This information is primarily used to identify
the account and correspond to the account holder in regard to payments,
credits, problems and questions. Credit Card information is provided
to credit card processors for the sole purpose of verifying that
the credit card is valid and to authorize purchases or to administer
refunds to cancelled accounts. Secondary uses of the information
provided are to assist myGeek.com staff in detecting and tracking
any potential fraud. If the advertiser registers with myGeek.com
through one of its private label partners, myGeek.com may provide
certain of its advertisers' contact information to selected private
label partners who wish to participate in conjunction with myGeek.com
com and who are responsible for the acquisition or sign-up of the
advertiser account. Only contact information is shared with the
private label partners, no credit card information is used or shared
beyond it's sole purpose of payments/purchases. Advertisers may
opt-out of receiving such communications at any time by contacting
myGeek.com. myGeek.com Web site includes links to independent, third
party Web sites. myGeek.com is not responsible for the privacy practices
or the content of such Web sites.
Additional Information Collected
Any personal correspondence you send to us, including e-mail and
letters, as well as correspondence from other customers or third
parties about your activities or postings pertaining to myGeek.com,
and all entries made by you onto our site may be collected and stored.
Any notes, ideas, suggestions, or other material submitted by Users
becomes the property of myGeek.com.
myGeek.com may run contests where we ask Users for contact information
such as e-mail or physical addresses. myGeek.com may retain a third
party company to oversee the collection and correct entry of User's
contact information. The aforementioned third party company will
also supply and oversee distribution of prizes for such contests.
The User information collected during the contest will not be used
by the third party for any purpose other than that of running the
myGeek.com contest. myGeek.com may use contact data to send Users
information about myGeek.com, as well as promotional material on
behalf of our partners. You may opt-out of receiving these and future
mailings as outlined below.
Unsupervised Children
Children 18 and under are not eligible to use myGeek.com services
without the participation and supervision of a legal parent or guardian.
myGeek.com is not a site meant for children, and we do not provide
privacy measures designed to protect children when using the Internet
unsupervised.
Expunging Your Information From Our Records
You may e-mail CustomerService at myGeek.com or use one of the alternate
contact methods listed below to remove your contact information
from our database provided we have completed all your pending transactions.
Please note, however, that information is never completely removed
from our history and disaster recovery archives.
Personal Information
myGeek.com does not sell, trade, rent, or release your personal
information to third parties in ways that are not disclosed in the
privacy statement. If we were to ever do so, you will have the opportunity
to opt-out beforehand.
Transactional Information
myGeek.com transactional information such as traffic patterns, sales,
aggregate data regarding general shopping patterns, and other site
information may be shared with vendors and other reputable third
parties. This data will never contain any identifiable personal
information of myGeek.com Users. For example, we might share statistics
on how many customers purchased a specific product, but we will
not specifically disclose who purchased the product.
Legal Issues
myGeek.com discloses personal information when required by law or
in the good-faith belief that such action is necessary for the following:
- To conform to the edict of the law or comply with a legal process
served on myGeek.com or its Web site.
- To protect and defend the property rights of myGeek.com, the
myGeek.com Web site, or that of myGeek.com Users.
- Or to act under exigent circumstances to protect the personal
safety of myGeek.com Users, employees, or the general public.
Other Sites' Policies
myGeek.com has no control over, nor does it bear any of the responsibility
for the privacy policies and/or content of any sites or advertisers
linked to or on our site. myGeek.com also takes no responsibility
for the cookies these sites or advertisers might deposit on your
hard drive.
Security
After we receive the data at myGeek.com, it is stored on a secure
server behind a firewall and cannot be accessed from outside the
company. All data is secure and is protected from alteration, loss
or misuse. The myGeek.com employees who process your order are the
only people with access to your personal information. All myGeek.com
employees sign a privacy/security policy agreement, which provides
legal confidentiality protections for all myGeek.com Users. Any
violation of this policy results in disciplinary action, including
possible termination, criminal prosecution, and civil action.
When our registration/order form asks Users to enter sensitive
information (such as credit card number), the information you provide
is encrypted and is protected with the best encryption software
in the industry - SSL. While on a secure page, such as our order
form, you will know that you are on a secure page because the lock
icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer is in its locked form, as opposed to
un-locked, or open, when you are just 'surfing'. We use a credit
card processing company to bill users for goods and services. This
company does not retain, share, store or use personally identifiable
information for any secondary purposes.
While we use SSL encryption to protect sensitive information online,
protect all user-information off-line. For example, all of our users'
information, not just the sensitive information mentioned above,
is subject to restricted use in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information. Our employees must
use password-protected screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access
to your information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every quarter, as well as
any time new policies are added, our employees are notified and/or
reminded about the importance we place on privacy, and what they
can do to ensure our customers' information is protected. Finally,
the servers that we store personally identifiable information on
are kept in a secure environment, behind a locked cage.
Your Consent
By using the myGeek.com Web site, you consent to the collection,
storage, and dissemination of personal data as described above.
We will post any changes to our privacy policy on this page so you
can readily review the most current policy. myGeek.com reserves
the right to e-mail you regarding changes to our privacy policy
or any other matters myGeek.com considers necessary for the administration
of the site.
How To Contact Us
If you have any questions regarding our privacy policy please contact
CustomerService at myGeek.com.
You can also use this e-mail address to:
- Opt-out of receiving promotional offers and updates about the
site.
- Opt-out of allowing your information to be disclosed to third
parties.
- Notify us of updates to any of your personal account information.
U.S. Mail: myGeek.com
Attn: Customer Service
2375 E Camelback Road
Suite 500
Phoenix, AZ 85016
Phone: 1-602-387-5042
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